Cost savings may not occur with cloud UC, but there are other hidden benefits, research shows.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Originally reported in the Indian Pres
Yesterday, I presented the findings of Nemertes’ PilotHouse Contact Center study in which over 480 IT leaders rated their contact center vendors in areas such as technology, custo
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Nemertes analysts most typically work with clients on an annual retainer basis. Our advisory services are designed to help senior corporate executives with strategic, technology-related business planning. We take a hands-on, proactive approach to your company’s business needs, ensuring that our recommendations—which always are based on the information we glean from scores of interviews with IT executives in a wide range of industries—are tailored to your needs.
• Strategic advice and guidance. We validate that your strategic direction and investment decisions are in line with enterprise IT spending patterns and 3-to-5 year goals.
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