As I discussed in my recent report: “Key Trends: Contact Centers of the Future,” co
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Nemertes analysts regularly participate in conferences and other live events, showcasing our benchmark research and offering best-practices advice to attendees. We are experienced keynoters, moderaters and speakers--for small groups and large.
Come see us at VMworld, Enterprise Connect, Interop, Enterprise 2.0, and other major trade shows.
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- Big Data, Analytics and Virtualization
- Contact Center and Customer Engagement
- Cloud Delivery
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security & Compliance
- Unified Communications and Collaboration
According to our most recent benchmark, nearly every enterprises now supports employee use of iPhones and iPads; IT’s hand was forced from consumerization.