RSS

Browse by Vendor: Avaya

To reduce the number of vendors and solutions running inside of the business, many organizations are also beginning to use Microsoft for voi
Jul 01, 2015
Insight into organizational strategies, business cases, deployment strategies, ownership models and more!
Jun 29, 2015
CD | UCC
Capital and operational costs drop, reflecting more competition and shorter learning curves, respectively.
May 05, 2015
CD | CMT | UCC
Thirty-one percent of organizations plan to consolidate UC into a single platform by the end of 2015.
Dec 15, 2014
UCC
Looking at the rise of new team chat apps and what it means for UC
Dec 05, 2014
UCC
Nemertes defines UCaaS as a fully hosted UC offering delivered by a service provider that manages all applications and infrastructure.
Oct 08, 2014
CD | UCC
Nemertes has published 43 reports on vendors who offer products in the Cloud and Data Center space.
Aug 21, 2014
Press Release
Aug 12, 2014
Understanding the total cost of ownership (TCO) of contact center alternatives is critical for sound decision making.
Jul 30, 2014
CCCE | CMT
Insight based on interviews and surveys with more than 1,000 IT professionals about their relationships with technology vendors and service
Jul 02, 2014
ETA
Provides insight based on interviews and surveys with more than 1,000 IT professionals about their relationships with technology vendors and
Jul 02, 2014
ETA
IPT deployment is on the rise, 52%
May 20, 2014
Major trend in the video space include greater support for external conferencing
May 20, 2014
Major trends in the UC space include more cloud offerings and increased support for new standards
May 20, 2014
Issue Paper
May 01, 2014
CCCE | CMT
Nemertes finds that real-world IP telephony costs have dropped by 28% over the last year, while integrated UC costs have increased by 83%.
Mar 28, 2014
CMT | UCC
75% of contact centers now monitor non-voice channels, and every contact-center vendor now offers a multi-channel routing and handling platf
Mar 03, 2014
Almost half of companies are moving to cloud email/calendar platforms
Feb 26, 2014
UCC
Those expanding their IPT deployments rise from 48% to 52% from 2012 to 2013
Nov 05, 2013
UCC
What are the reasons enterprise IT leaders should explore the use of WebRTC?
Oct 10, 2013
UCC