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Browse by Vendor: NEC

Thirty-one percent of organizations plan to consolidate UC into a single platform by the end of 2015.
Dec 15, 2014
UCC
Understanding the total cost of ownership (TCO) of contact center alternatives is critical for sound decision making.
Jul 30, 2014
CMT
IPT deployment is on the rise, 52%
May 20, 2014
Major trends in the UC space include more cloud offerings and increased support for new standards
May 20, 2014
Issue Paper
May 01, 2014
Nemertes finds that real-world IP telephony costs have dropped by 28% over the last year, while integrated UC costs have increased by 83%.
Mar 28, 2014
CMT | UCC
75% of contact centers now monitor non-voice channels, and every contact-center vendor now offers a multi-channel routing and handling platf
Mar 03, 2014
Nemertes recommends considering capital, implementation, and operational costs in TCO analysis.
Aug 28, 2013
CMT | UCC
Nemertes Research PilotHouse Awards
Aug 07, 2012
Jul 26, 2011
CMT | UCC
Nov 03, 2009
UCC