Nemertes Webinars

Each month Nemertes hosts complimentary webinars discussing our latest ground-breaking research.

Archived webinars are available to registered users. Registration is free, please click here to register. For additional information on any of these webinars, please contact

Mar 10, 2015

Tue, Apr 7, 2015 2:00 PM - 3:00 PM EST

Nemertes Research recently gathered hundreds of ratings from IT leaders of their contact-center providers, Automatic Call Distributor (ACD), Call Recording, Interactive Voice Response (IVR), Outbound Dialer, and Workforce Management Solutions . During this webinar we'll provide the results and provide insight into how vendors scored in each category. We'll show how IT buyers can leverage these findings to make better purchasing decisions.

Presenters: Irwin Lazar, VP and Service Director and Lisa Durant, Research Analyst


Feb 11, 2015

Tue, Mar 10, 2015 2:00 PM - 3:00 PM EST

Although enterprise adoption remains low, enterprise interest is still climbing, and SDN is the marketing term du jour. Now that everything is SDN, what does SDN mean? And, what will it mean to you?

During this webinar Nemertes Principal Analyst and CIO John Burke will give you the new lay of the land in terms of vendors and technologies, point up differences among the major approaches, and lay out the key things to watch for in order to tell whether you are ready for SDN...and whether it is ready for you.


Jan 14, 2015

Tuesday, February 10 2014 at 2pm-3pm ET

Security breaches can be company- and career-disrupting events--just ask Sony, Target, JPMorgan, or any of the dozens of other firms that have experienced devastating breaches during 2014.

So it may be counterintuitive to think of security as a business enabler--but that's exactly what the most forwardlooking companies are doing. Over 40% of companies have found that effective security can drive business and enable innovation.

Join Nemertes' CEO Johna Till Johnson and CIO John Burke to learn the best practices and success strategies of these companies, and how you can turn security from a business inhibitor to a business enabler in your organization.


Johna Till Johnson CEO and Co-Founder

John Burke CIO

Jan 05, 2015

Unified Communications strategies are rapidly changing as IT leaders look to consolidate disparate platforms, embrace the cloud, integrate mobile devices, and add video conferencing capabilities. In this webinar we’ll look at the trends around unified communications, we’ll discuss how organizations are building UC business cases, and we’ll share actionable recommendations for achieving UC success.


Irwin Lazar, VP and Service Director & Lisa Durant, Research Analyst

Dec 18, 2014

Nemertes recently gathered hundreds of detailed ratings from IT leaders on their mobile device management (MDM), mobile application management (MAM), mobile application development systems (MADS), wireless LAN products, and mobile operating system providers.

In this webinar, we'll present the results of how vendors scored in each category and provide you with the insight into why they received that score. As AR-Mobile Phones you will be able to leverage this research  to more effectively market Nokia products and services,by fully understanding what's driving the purchasing decision of IT organizations.

Presenter: Irwin Lazar, Vice President & Service Director, and Matthew Craig, Research Lead

Dec 01, 2014
Sep 16, 2014

Join Nemertes Research and CIO and Principal Research Analyst John Burke as we review the 2014 PilotHouse program in cloud and data center. We'll explain what we asked, who we asked, and the results: what IT leaders think of their primary providers of data center switching, colocation and hosting, infrastructure as a service (IaaS), SaaS CRM, and SaaS Email.

Presenter: John Burke, CIO and Principal Research Analyst

Aug 13, 2014


John Burke, CIO and Principal Research Analyst

This webinar focuses on key findings in the areas of Big Data, Cloud, and Data Center from the latest Nemertes Enterprise Technology Benchmark research. This research is based on in-depth conversations with more than 200 IT organizations. The research covers technology adoption, success strategies, and budget and purchasing trends across a range of industry verticals and company sizes.

Aug 12, 2014

 August 12, 2014  

Enterprise trusted advisors provide a fresh perspective, enlighten technology and business leaders with new ideas and expertise, and develop insightful strategies. But what makes a trusted advisor? Why do some companies and IT organizations incubate trusted advisors, while others don’t? Nemertes has conducted extensive research and developed a framework to identify key trusted-advisor characteristics. In this session, you’ll learn:

  • How technology leaders define trusted advisors 
  • Which vendors and service providers they consider as their trusted advisors 
  • How vendors and service providers are performing as trusted advisors in the eyes of their customers 
  • What behaviors correlate with a successful trusted-advisor relationship—and what doesn’t.
Apr 09, 2014

Tuesday, May 13, 2014


Nemertes recently conducted a total cost of ownership analysis for IP telephony and unified communications, covering both first year costs and on-going operational costs, based on data gathered from hundreds of end-user organizations. Join us for this informative webinar where we’ll review the results: Which vendor is cheapest to operate? Which is most expensive? What’s the average spend for implementation, maintenance, and on-going support? How does Lync compare to Avaya, Cisco, and ShoreTel? Find out the answers to these questions and more!

Presented By:

Robin Gareiss, President & Founder, Nemertes Research
Irwin Lazar, VP and Service Direction, Nemertes Research

Mar 19, 2014

Tuesday, April 8, 2014, 2:00 PM - 3:00 PM EDT


As contact centers become more complex—and crucial to the business—it’s imperative to understand the true costs of operations. Nemertes has gathered 190 data points from IT leaders operating various sizes of contact centers. Learn the true implementation, capital, and operational costs of the contact center, segmented by vendor, so you can make solid decisions.

Presented by:
Robin Gareiss, President & Founder, Nemertes Research
Irwin Lazar, VP and Service Director, Nemertes Research

Feb 11, 2014

Date: March 12  2014

Time: 2:00 PM - 3:00 PM ET

Every IT person has heard ad nauseam about the rise of cloud services and their impact on IT. Many organizations—particularly small and midsize ones—are finding that a trifecta of cloud-based SaaS offerings meet the majority of their business requirements: A cloud-based communications provider (such as Google), combined with cloud-based document-sharing services (such as those provided by Box) and a cloud-based business-process solution (such as that provided by Salesforce). But can companies truly turn over their business processes to the cloud?

Find out the strengths and weaknesses of a SaaS-centric approach to IT, including impacts on network infrastructure, security, and business agility in this informative Webinar.

Presented by:

Johna Till Johnson, CEO & Founder, Nemertes Research
Robin Gareiss, President & Founder, Nemertes Research

Register Here

Jan 15, 2014

Tue, Feb 11, 2014

When you need analysis on a database in real time, and your current general-purpose database can't get you there, a world of other options are available. We'll explore the kinds of problems driving organizations to adopt databases optimized for speed, and the variety of systems out there meant to address the challenge, including in-memory databases like SAP HANA, VoltDB, and MemSQL; and columnar systems such as HP Vertica, Teradata, or ParAccel.


Johna Till Johnson, CEO and Founder
John Burke, CIO and Principal Research Analyst

Dec 12, 2013

Unified Communications has existed in one form or another for over ten years, but even now enterprises struggle to create a UC strategy, integrate UC applications from vendors such as Avaya, Cisco, and Microsoft, evaluate the role of cloud, extend UC out to mobile workers, integrate UC in their contact centers, and incorporate video. During this informative webinar we'll share the latest Nemertes research on UC adoption, highlight what makes for a successful deployment, and provide practical guidance for a go-forward strategy.


Robin Gareiss, Executive Vice President and Co-Founder
Irwin Lazar, Vice President and Service Director

Nov 12, 2013

Tuesday, December 10, 2013

Organizations of all kinds want to become more data-driven, and are reaching for Big Data tools and techniques to satisfy their growing need to bring together more, and more kinds, of data for analysis. Hadoop and other such tools are built around a different paradigm for data storage and analysis than conventional databases and data warehouses. How do they work? Should you deploy them? Should you use the free versions or something with full support, from vendors such as Cloudera, Hortonworks, MapR, and Platfora? In this webinar we'll examine the Hadoop paradigm, and how and why companies are bringing it into production.


Irwin Lazar, Vice President and Service Director

John Burke, CIO and Principal Research Analyst

Oct 11, 2013

November 12, 2013 2:00-3:00 PM ET

Apps! Everybody knows them, everybody has some. How do you make mobile apps work for you rather than just exposing the enterprise network to new threats? Success depends on recognition that mobility and a rapid, steady stream of new devices are here to stay, and on how well IT organizations meet the needs of a new generation of workers who:

  • See little distinction between work devices and personal devices 
  • Creatively use public apps to address both business and personal needs 
  • Often put usability ahead of security

Attend this webinar to understand the issues involved and learn the best practices for a successful approach to enterprise app development and rollout to become an app-savvy enterprise!

Sep 11, 2013

It’s all about risk. How do you innovate with agility and results while maintaining your posture of compliance? Innovation success goes beyond delivering new technology. Success is dependent on how well the IT organization’s operating model supports an innovative, adaptive culture which:

  • Addresses the key characteristic of a successful operating model. 
  • Is able to take technologies built through agile prototyping and make it a fully operationalized service. 
  • Adapts to shifts in the business without constant reorganization.

Learn the keys to a successful operating model that creates an adaptive organization focused on successful delivery of innovation within the enterprise.

Presented by:

Johna Till Johnson, President and Founder

Irwin Lazar, VP and Service Director

Jul 23, 2013

Presented by Johna Till Johnson, President and Founder; and John Burke, Principal Research Analyst.

Based on interviews with more than 200 IT leaders, the 2013/14 Nemertes Enterprise Benchmark reflects ground-breaking research covering buying trends, success factors, and budgetary trends.

Jun 17, 2013

Tuesday, July 16, 2013 2:00 PM - 3:00 PM EDT

The annual Nemertes Enterprise Trusted Advisor program provides insight based on nearly 1,100 interviews and surveys from IT decision-makers and influencers about their relationships with technology vendors and service providers. The report addresses the characteristics and expectations of “trusted advisors,” as rated by the IT professionals. Nemertes has named 13 providers Enterprise Trusted Advisors, based on this research.

Presented by Robin Gareiss, EVP and Founder

Register Here

Jun 13, 2013